Support Center

Frequently Asked Questions

Everything you need to know about EGUOO supplements, orders, and wellness support.

Products & Usage

What products does EGUOO offer?

EGUOO offers a full line of science-backed wellness supplements:

  • 10-Day Total System Reset Protocol — our flagship gut cleanse powder
  • Digestive Enzymes + Prebiotics — daily digestive support
  • Glucosamine MSM — joint health & mobility
  • Nattokinase PLUS 8000 FU — cardiovascular support with CoQ10
  • Relax & Sleep Complex — natural sleep aid
  • Milk Thistle & CoQ10 Plus — liver support & antioxidant

We also offer bundled sets for comprehensive wellness routines.

How do I take the 10-Day Total System Reset Protocol?

Mix one sachet with 8 oz of warm or room-temperature water, once daily. Take it on an empty stomach in the morning or before bed for best results. Complete the full 10-day course for a thorough gut reset. Stay well hydrated throughout the program.

How long does it take to see results?

Most customers notice improved digestion and reduced bloating within 24 to 72 hours of starting the 10-Day Reset. For daily supplements like Digestive Enzymes or Milk Thistle, consistent use for 2 to 4 weeks is recommended for noticeable benefits. Joint and cardiovascular supplements may take 4 to 8 weeks for full effect.

Can I take multiple EGUOO supplements together?

Yes, our products are designed to complement each other. Popular combinations include the 10-Day Reset followed by daily Digestive Enzymes, or Nattokinase PLUS paired with Milk Thistle & CoQ10 Plus. If you take prescription medications, consult your healthcare provider before combining supplements.

Can I take EGUOO supplements with other medications?

Our supplements are formulated with natural ingredients and are safe for most adults. However, if you are currently taking prescription medications — especially blood thinners, immunosuppressants, or diabetes medication — please consult your healthcare provider before starting any new supplement.

Ingredients & Safety

Are EGUOO supplements made with natural ingredients?

Yes. All EGUOO supplements are formulated with natural, science-backed ingredients. Our products are non-GMO, gluten-free, and free of artificial additives, preservatives, and synthetic pigments.

Do EGUOO supplements contain common allergens?

Our products are free of gluten, dairy, soy, and artificial colors. Full ingredient lists and allergen information are printed on every product label and product page. If you have specific allergies, please review the label carefully or contact us before purchasing.

Are there any side effects?

Side effects are rare. During the 10-Day Reset, some people experience increased bowel movements in the first 1–2 days — this is normal and indicates the cleanse is working. For daily supplements, fewer than 2% of users report mild effects like temporary nausea. If any discomfort persists, discontinue use and consult your doctor.

Can pregnant or breastfeeding women take EGUOO supplements?

We recommend that pregnant or breastfeeding women consult their healthcare provider before taking any dietary supplement, including EGUOO products.

Are EGUOO supplements safe for children?

EGUOO supplements are formulated for adults (18+). Please consult a pediatrician before giving any supplement to children.

Orders & Shipping

How long does shipping take?

Orders are processed within 1–2 business days. Standard delivery within the US takes 3–7 business days. You will receive a tracking number via email once your order ships.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders of $59 or more within the United States. Orders under $59 have a flat shipping fee displayed at checkout.

Do you ship internationally?

Currently, we ship primarily within the United States. International shipping availability varies by region. Please check the shipping options at checkout or contact us at info@eguoowellness.com for specific inquiries.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and link. You can also check your order status by logging into your account on our website.

Can I change or cancel my order after placing it?

We process orders quickly. If you need to make changes, please contact us at info@eguoowellness.com as soon as possible. We will do our best to accommodate changes before the order ships.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy from the date of delivery. Products must be unopened and in original packaging to qualify for a full refund. Please contact us at info@eguoowellness.com to initiate a return.

How long does it take to receive a refund?

Once we receive and inspect the returned product, refunds are processed within 5–7 business days. The refund will be credited to your original payment method. Please allow an additional 2–3 days for your bank to reflect the credit.

What if my product arrives damaged?

If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damage. We will arrange a free replacement or full refund — no return shipping required.

Can I return an opened product?

For safety and hygiene reasons, we can only accept returns of unopened, sealed products. If you are unsatisfied with a product you have opened, please contact us and we will work with you to find a solution.

Quality & Trust

Are EGUOO supplements FDA approved?

Dietary supplements are not FDA-approved in the same way as prescription drugs. However, all EGUOO products are manufactured in an FDA-registered facility in Irvine, California, following strict Good Manufacturing Practices (GMP). Our facility undergoes regular inspections to ensure compliance.

Are your products third-party tested?

Yes. Every batch of EGUOO supplements undergoes independent third-party testing for purity, potency, and safety. We also retain batch samples for 7 years — exceeding the International Olympic Committee's 5-year requirement — for full traceability.

Where are EGUOO supplements manufactured?

All EGUOO supplements are manufactured in our own facility in Irvine, California, USA. We control the entire production process from raw material sourcing to final packaging, ensuring pharmaceutical-grade quality standards.

What makes EGUOO different from other supplement brands?

EGUOO stands apart through:

  • Nobel Prize-backed science — formulations guided by 2 Nobel laureates and Stanford medical experts
  • Zero fillers — no artificial additives, preservatives, or synthetic pigments
  • Microencapsulation technology — enhanced ingredient absorption and bioavailability
  • Athlete-trusted — endorsed by 7 world champion athletes and the BIG3 basketball league
  • Made in the USA — FDA-registered facility in Irvine, CA
How should I store my supplements?

Store all EGUOO supplements in a cool, dry place away from direct sunlight. Keep the container tightly closed when not in use. Do not store in the bathroom or other humid areas. Check the expiration date on your product label before use.

Still Have Questions?

Our team is here to help. Reach out and we will get back to you within 24 hours.

Contact Us at info@eguoowellness.com